Travel agency clerk
Iloilo
Job Description
Posted on 8 September 2025
About the role- We are seeking a talented and experienced Travel Agent to join our dynamic team at ABS FACADE INT. OPC' in Iloilo City, Iloilo. As a Travel Agent, you will play a crucial role in providing exceptional customer service and planning unforgettable travel experiences for our clients. This is a full-time position, offering you the opportunity to thrive in a fast-paced and rewarding environment.
- The main job of a Travel Agent is to help clients have successful trips for business and pleasure. General duties and responsibilities of Travel Agents include:
- Offering clients advice about travel destinations
- Helping clients establish realistic budgets for their trips and working to develop travel packages that align with those budgets
- Researching fares and rates to find the best deals on transportation, dining, accommodations and activities
- Educating clients about safety and security while traveling
- Determining necessary travel documents
- Creating day-by-day itineraries personalized based on clients’ interests, preferences and budgets
- Providing guides, maps, event calendars and other useful information to clients
- Following up with clients about travel plans and making adjustments as needed
- Assisting with the resolution of unexpected problems, such as canceled flights or issues with hotel reservations conflicts, complaints, cancelations and refunds
- Builds and maintains relationships with travel and tour vendors.
- Conducts research on destinations and industry trends.
- Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
- Contributes to agency efforts by accomplishing related tasks as needed.
Qualifications/Requirements
Skills and Qualification- - Degrees in travel, tourism, hospitality, languages, leisure, business studies, or any related fields
- Strong communication and sales skills and Excellent customer service skills
- Familiarity with the latest travel trends, including popular vacation locations and activities
- Strong organizational and planning skills
- Excellent time management skills
- Understanding of foreign and domestic travel requirements or restrictions
- Strong negotiation skills to secure the best deals for their clients.
- Ability to work under pressure and meet deadlines
- Patience and perseverance when unforeseen issues arise
- Ability to work independently or with a team if needed
- Background in hospitality or tourism
Work location
ILOILO CITY (CAPITAL), ILOILO
Remarks
What we offer- HMO and Life insurance
- Paid Mandatory Government Benefits
- Work-life balance environment
Apply now
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