Virtual Assistant (Medical Office)

We are seeking a reliable and detail-oriented Virtual Assistant to support daily administrative operations in a medical office. The ideal candidate will be experienced in handling medical documentation, managing communications, and ensuring efficient workflow in a fast-paced healthcare environment.

Key Responsibilities:

• Sort, review, and manage incoming faxes, ensuring timely distribution and follow-up
• Send outgoing faxes, including referrals, records, and other medical documentation
• Process and fulfill medical records requests in compliance with HIPAA regulations
• Upload and accurately file medical records into patient charts within the EMR system
• Perform prior authorizations for medications through cover my meds platform and at times on paper.
• Assist with other administrative tasks as assigned

Qualifications:

• Previous experience in a medical office or healthcare setting preferred
• Familiarity with EMR/EHR systems
• Knowledge of medical terminology and insurance processes
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• High level of professionalism and confidentiality (HIPAA compliance required)

Technical Requirements:

• Reliable high-speed internet connection
• Computer proficiency (Microsoft teams, spruce, Tebra EMR)
• Secure and private workspace

Preferred Skills:

• Experience with prior authorization platforms
• Familiarity with fax management systems and digital document handling
• Strong problem-solving abilities and ability to work independently