Call center agent

Job Description

Posted on 8 May 2025

Position: Associate

• Identifying and prioritizing business-critical defects in various business process to ensure seamless operations.
• Demonstrate expertise in process design and redesign, presenting and defending architectural and technical choices.
• Create detailed test plan documents outlining strategy, scope, assumptions and project timelines
• Coordinating with Offshore and Onsite team for daily status and risk assessment
• Executing automation testing tasks and participating in automation release regression execution

• Bachelor’s degree
• Knowledge on Pharmacy UAT applications (Retail to mail, CenterWell Specialty Pharmacy, Web Registry, Fairfax)
• Have experience in Healthcare Domain (Medicare, Medicaid, Authorization and Claims
• Comprehensive knowledge of all aspects of Software Testing Lifecycle, including Test Planning, Analysis, Design & Execution, Defect tracking and System Readiness & Test Closure reporting
• Proficiency in Testing lifecycle within Agile Methodology and Scrums
• Understanding of pharmacy application modules and submodules for UAT testing and Ability to debug and troubleshoot issues effectively

Qualifications/Requirements

Qualifications/requirements not specified

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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