Technical support staff
Manila
Job Description
Posted on 31 March 2026Job Title: Technical Support
Work Address: Quiapo, Manila
Work Set-up: Onsite
Work Schedule: Monday-Saturday 8:00am-5:00pm
DUTIES AND RESPONSIBILITIES:The Technical Support Specialist provides expert-level assistance, troubleshooting, and system integration for a diverse range of IT products, • Technical Troubleshooting & Support
- Incident Management: Resolve complex technical issues related to Ruijie switches, access points, and routers via remote support or onsite visits.
- CCTV & Security: Configure and troubleshoot IP-based CCTV systems, including NVR/DVR setup, camera calibration, and remote viewing integration.
- Hardware Diagnostics: Conduct repairs, firmware updates, and hardware testing for IT equipment to ensure optimal performance.
Qualifications/Requirements
QUALIFICATIONS:- Bachelor’s Degree Information Technology, Computer Science, or a related engineering field.
- At least 1-3 years of hands-on experience in technical support, system integration, or network administration.
- Proven experience working within a B2B distribution environment
- Domain Knowledge: Extensive experience configuring and managing Ruijie (or similar brands like Cisco/Aruba), professional CCTV systems (Hikvision/Dahua), and enterprise-grade IT hardware
Work location
CITY OF MANILA, NCR, FIRST DISTRICT
Remarks
No additional remarks
Apply now
Accent Micro Technologies, Inc.Manila
Job Summary
Provide technical support to end users by handling incidents, troubleshooting hardware/software issues, and ensuring timely resolution of service requests. The role includes both remote and onsite support as needed.
Key...
Acquire Intelligence Philippines IncPasig, 11 km from Manila
Job Description
TECHNICAL SUPPORT REPRESENTATIVE
Ortigas, Pasig City
Night Shift | Onsite | Full-Time
Be the go-to expert customers rely on to solve their tech concerns and deliver exceptional service experiences.
Support customers through...
Mandaluyong, 6 km from Manila
Providing first level of support for customer and system incidents and requests using basic technical and service knowledge
Assuming initial ownership for the coordination, investigation and documentation of customer and system incidents...