Senior Loan Processor

Overview:

Excellent opportunity to grow your career remotely within an Australian mortgage broking firm. Join a supportive company with a clear pathway to a manager position!

Primary Responsibilities

It carries the ongoing repricing cycle across the whole book. The role sits between the submissions function and the credit officer, with credit-critical decisions and final calls escalating to the Director. It is built to grow into an operations manager position.

• Assist brokers in reviewing and preparing loan applications
• Collect and verify necessary documentation from clients and third parties
• Ordering valuations and pricing requests with lenders
• Package and input applications into AOL accurately across all structures, including company, trust, SMSF and self-employed
• Communicate with lenders to monitor application status and expedite approvals
• Respond to client inquiries and provide timely updates on application progress
• Maintain compliance with industry regulations and company policies
• Support the team with administrative tasks related to loan processing as required
• Conduct post settlement check-ins with clients

• At least 2 years' experience in an Australian mortgage broking support role required
• Clear understanding of the submission-to-settlement file journey in a brokerage
• Strong attention to detail and ability to work under pressure
• Excellent organisational and time management skills
• Strong written and verbal communication skills
• Ability to work collaboratively within a team environment
• Ability to package and submit applications in AOL accurately and independently, including company, trust, SMSF and self-employed structures
• Working knowledge of Mercury, including compliance use
• Understanding of Australian mortgage processes and lender requirements
• Experience coordinating discharges and payouts on refinance files
• Leadership instincts, with capacity to grow into an operations manager role

• Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace)
• Proactive attitude - able to follow up clients, lenders, and third parties without being prompted

• Full-time, work-from-home
• Stable long-term role with an Australian client looking to progress this role into management
• Training and support provided
• Clear processes and a professional team to work with