Finance Operations Manager (Salesforce)

Start Date: ASAP (Preferred)

Schedule: 10:00 PM - 7:00 AM, MNL (M-F)

Equipment: Company provided

The Finance Operations Manager will mentor team members, manage escalations, oversee data integrity, and collaborate with business leaders to drive efficiency, compliance, and continuous improvement.

• Leadership & Development: Lead and manage the financial operations team in Manila, providing guidance, support, and development opportunities. Address performance issues and foster a culture of excellence and accountability
• Performance Management: Monitor team performance against KPIs and SLAs, manage escalations, and drive continuous improvement through data-driven strategies
• Data & Analysis: Oversee collection, validation, reconciliation, and analysis of financial and operational data. Structure and interpret large data sets to identify trends, provide insights, and support business decisions
• Business Support: Collaborate with leadership and other departments to identify process improvements, optimize operations, and ensure timely and accurate order processing
• Operational Excellence: Manage sales and order data, productivity tracking, and data remediation efforts. Ensure compliance with company policies, partner agreements, industry regulations, and quality standards
• Collaboration: Collaborate and provide support to cross-functional teams, including but not limited to Sales, IT, accounting, marketing, and finance, to resolve order-related issues and improve processes
• Continuous Learning: Stay up to date with products, services, and processes while driving team learning and development initiatives
• Ad-hoc & Strategic Projects: Handle special assignments from leadership, ensuring timely and effective execution
• Adhere to company policies and procedures
• Meet or exceed performance targets for related KPIs
• Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
• Perform other duties as assigned

• 3+ years of Finance Sales Operations or like-minded roles while operating in high-growth environments within the technology industry.
• 5+ years in a leadership or managerial role, preferably in a SaaS operational environment/Account.
• Strong communication and interpersonal skills with the ability to interact effectively at all levels, including customers
• Proven ability to lead, motivate, and inspire a team to achieve performance targets and deliver exceptional customer experiences
• Strong problem-solving, decision-making, and results-driven mindset focused on operational excellence and continuous improvement.
• Advanced proficiency in Microsoft Excel and strong analytical skills with an understanding of data’s significance of data to business operations
• Highly self-motivated with strong time management and organizational skills
• Experience with Salesforce and CPQ, including Salesforce reporting and dashboard
• Background in QBR/Process analytics, Data Insights and process improvements
• Advanced knowledge of sales processes and field operations
• Strong attention to detail with the ability to work in a fast-paced and changing environment while juggling multiple projects at the same time

• Full time employees
• Competitive compensation
• Adherence to government-mandated benefits
• Retirement Savings Program with Company Matching
• Life Insurance
• HMO on day 1
• Paid time off, birthday leave
• Bonus and incentive plans
• Opportunities for skills training and personal and professional development
• Employee Referral Program
• Beautiful office space (for onsite employees)
• Free lunch provided daily (for onsite employees)

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If you are interested, you can access your instant interview here: https://alpharun.com/i/QTrPEriATlEhOx_uSAJus