Customer Experience Specialist ( Sales)
Cooee Inc Makati Full-time
About the Role
We have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions.
You will be joining a fast-growing online division, who will be responsible for providing post-sales support to new and existing customers, as well as managing orders by liaising with all internal stakeholders.
What you'll be working on:
- Liaise with customers on live chat and inbound calls for pre-sales enquiries, including the recommendation of products, providing quotations, and taking orders
- Maintain a strong and positive relationship with all customers, and ensure swift fulfillment of all customer needs
- Provide assistance to senior project managers for the preparation, compilation and presentation of larger commercial fit-out projects
What we're looking for:
- Open to fresh graduates or candidates with experience in a fast-paced sales / customer service environment
- Experience with CRM platforms such as Shopify
- Experience in the Microsoft Office Suite including Intermediate Microsoft Word & Excel skills
- Experience working with international clients is a plus!
- Accuracy and attention to detail essential
- Excellent verbal and written communication skills
- Ability to work both independently and as part of a highly productive team
Work Setup: Hybrid - 2nd Floor, Vicente Madrigal Building - 6793 Ayala Avenue, Makati City
Booth & PartnersMakati
The Customer Experience Specialist is often the first point of contact at ROKA and is responsible for assisting customers with on-the-web customer experience. They will assist customers via e-mail with various queries, from initial order to processing returns...
InDebtedPhilippines
machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.
Founded in Australia, today we're a team of over 300 people living and working around the world...
TaskUsAntipolo, 17 km from Makati
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure...