IT Infrastructure Lead
Loop Contact Solutions Inc. Makati Full-time
Are you a hands-on tech expert ready to take ownership of infrastructure, networks, and cloud systems? Join our growing team as IT Infrastructure Lead and be at the forefront of designing, maintaining, and securing the backbone of our IT operations.
What You'll Do:
- Take full responsibility for the management and maintenance of IT infrastructure—including servers, storage, network, and cloud-based systems (e.g., AWS, Azure, or GCP).
- Administer and optimize VoIP/phone systems and ensure seamless communication across the organization.
- Implement, monitor, and improve network and cybersecurity protocols to protect company data and systems.
- Collaborate with cross-functional teams to support deployments, upgrades, and troubleshooting.
- Stay up to date with new tech and recommend scalable and secure solutions.
- Ensure business continuity, disaster recovery, and system availability through proactive planning and execution.
What We’re Looking For:
- Proven experience in hands-on infrastructure management, both on-prem and in the cloud.
- Solid background in cloud technologies (e.g., AWS, Azure, or GCP).
- Deep understanding of networking (LAN/WAN, firewalls, VPNs) and cybersecurity best practices.
- Experience managing VoIP or cloud-based phone systems (e.g., 3CX, RingCentral, or similar).
- Strong troubleshooting skills and a proactive, problem-solving mindset.
- Excellent communication and leadership skills.
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