URGENT HIRING! CSR - VOICE (BPO Seats, Marquee Mall)

apartmentDigital Room (Philippines) , Inc. placeAngeles scheduleFull-time calendar_month 

WAVE 49 START DATE: SEPTEMBER 15, 2025

Qualifications:

  • At least Senior High School Graduate/Highschool graduate (Old curriculum)
  • VOICE CSR- with or without experience
  • Excellent written and spoken English communication skills
  • Applicants must be willing to work in an office-based setup (Pure onsite)
  • Applicants must be willing to work in Marquee Mall, Angeles City Pampanga
  • Willing to work during Manila night hours (shifting schedules) and weekends
  • DO NOT APPLY IF LOOKING FOR REMOTE/WFH SET UP

Primary Duties and Responsibilities:

  • Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
  • Create a genuine connection with our customers, and identify customer concerns and needs proactively.
  • Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
  • Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
  • Stay up to date on all relevant company and product updates and information

WHAT WE OFFER:

  • Career advancement opportunities
  • Fun environment
  • Great rewards and recognition program
  • Monthly performance incentives
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