[ref. m94320202] Customer Service Representative - Sales

apartmentPrimacare Dental placeMakati scheduleFull-time calendar_month 
The Customer Service Representative is responsible for providing excellent customer service to our patients. He/she is responsible for handling customer inquiries and complaints, providing information about the services and organizing clinic schedules.

He/she must have excellent communication, problem-solving, and customer service skills and must be knowledgeable about the company's services. Additionally, he/she must be able to handle customer inquiries in a professional and timely manner.

Job description:

  • Customer service & sales support
  • Recalling monitoring
  • Monitoring, scheduling and follow-up the patient’s appointment using the system
  • Communicate with the branch for the possible schedules of the patient
  • Encode and maintain an updated daily report of the patient's information Reviews management

Qualifications:

  • Graduate of any 4-year course
  • Related experience is an advantage but not required
  • Analytical, organized and keen to details
  • Customer oriented with outgoing personality
  • Proficient in navigating Facebook app
  • Willing to commute or relocate to Makati City
  • Can start immediately
check_circleNew offer

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