Sales Specialist

Job Description

Description

We are seeking a motivated and results-driven Sales Specialist to join our team in Southeast Asia. The ideal candidate will have a strong background in sales and a passion for building relationships with clients. This role requires a proactive approach to identifying new business opportunities and driving sales growth in the region.

• Make outbound call on the provided leads and encourage the given offer to customers
• Convince and enroll interested customers over the phone
• Accurately update the system on the call outcome
• Deliver good customer experience by focusing on customers wants and needs
• Go extra mile to meet sales quota
• Meeting the quality service standards
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and motivation to exceed expectations
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and the language of supporting market