Head of Restock New

Key Responsibilities:

• Deliver the business P&L for the Restock business.
• Develop and implement strategic initiatives to optimize the restock network, minimize costs, and enhance sales proficiency and efficiency.
• Oversee all aspects of logistics, including transportation and distribution.
• Manage logistics solution business development, analyzing, designing, and implementing end-to-end logistics solutions for clients.
• Lead program and project management to ensure deliverables are met within stipulated timelines.
• Manage resources and secure buy-in from internal and external stakeholders.
• Make independent business decisions and demonstrate strong leadership.
• Develop product strategy and solutions based on customer requirements and market landscape analysis.
• Provide solutions to the commercial team for new acquisition, retention, cross-selling, and up-selling.
• Manage and develop a team of B2B account managers and operations support.
• Build new process flows with the core operations team to meet customer requirements and handle ad-hoc requests.
• Lead commercial negotiations with suppliers, carriers, and partners to secure favorable terms, pricing, and service levels.
• Coordinate with the Head of Sales on pipeline development and conversion timelines.
• Forecast customer needs to enhance offerings and competitiveness.
• Formulate new business plans by analyzing trends, dynamics, and market movements.
• Analyze data and research outputs to propose solutions and explanations.
• Maintain strong relationships with stakeholders to ensure smooth operations.
• Collaborate with product specialists, project managers, and core operations teams to deliver high-quality work products.
• Participate in customer meetings and assist in determining effective solutions for sales conversion.
• Oversee transportation and distribution processes to ensure timely delivery, cost minimization, and turnover maximization.
• Collaborate with suppliers to streamline processes, improve lead times, and ensure consistent quality and reliability.
• Ensure compliance with regulatory requirements and industry standards for transportation and distribution.
• Identify and mitigate supply chain risks to minimize disruptions and ensure business continuity.
• Build and maintain strong client relationships to maximize account performance and growth, reduce attrition, and limit opportunities for competitors.
• Implement and conduct client meetings/visits to help the commercial team secure and retain shippers, maximizing growth within the existing customer base.

Qualifications:

• Bachelor's degree; advanced degree preferred.
• Minimum of 6 years of experience providing solutions to customers.
• Preferred candidates with both operational and commercial experience, ideally within a corporate environment.