Call Center Agent (CSR) | BPO Account – Cubao

Responsibilities:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Qualifications:

• Open to College graduates, OR 1 year college completed
• At least 1 year of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Cubao, Quezon City
• Amenable to shifting schedules and holiday work.

Visit us Monday to Friday, 9AM–4PM (except holidays) at:

• Quezon City: 3rd Floor, Gateway Mall, Cubao (near LRT 2 Araneta Center-Cubao Station)
• Mandaluyong City: Ground Floor, Robinsons Cybergate 1, Boni Avenue (near MRT Boni Station)

What’s in it for you? Start your Accenture journey to enjoy these benefits:

• HMO coverage (medical, dental, mental health) from Day 1
• Free medicines for you and dependents*
• Expanded maternity leave (up to 120 days)*
• Expanded paternity leave (up to 30 days)*
• Paid Sick and Vacation Leaves
• Employee Stock Purchase Plan
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas gifts
• Inclusion and Diversity programs
• Flexible working arrangements
• Company-sponsored trainings and certifications
• Volunteering opportunities
• Terms and conditions apply.