[ref. s91903020] Manila - Home-Based Commission Analyst

This is a great opportunity to grow with a team that values accountability, communication, and process improvement.

• Clear Communicator: Excellent written and spoken English, with a professional and concise communication style.
• Client & Vendor Relationship Management: Experienced in external-facing roles, comfortable communicating with brokers, vendors, and agents primarily via email.
• Detail-Oriented: Accurate and precise in managing numbers, timelines, and task coordination.
• Problem Solver: Resourceful and persistent in following up with stakeholders and resolving discrepancies.
• Self-Starter: Works independently, reliably, and takes ownership of assigned tasks without constant oversight.
• Tech Proficiency: Strong in Microsoft Office (especially Excel and Outlook); expert-level in QuickBooks is a major advantage.
• Calm Under Pressure: Stays composed and organized even in high-stress scenarios.

• Assist with commission tracking, reporting, and processing based on broker and transaction details
• Communicate directly with brokers, real estate agents, and vendors regarding documentation, timelines, and commission-related updates
• Draft and send professional emails to internal and external stakeholders
• Ensure that commission records are maintained with complete accuracy and clarity
• Cross-reference transactions for discrepancies and reconcile inconsistencies
• Follow up consistently and persistently with agents and clients to ensure all required information is received
• Provide writing samples as needed to showcase communication capabilities
• Support project-related administrative tasks as assigned
• Collaborate with accounting or finance teams when needed to ensure aligned record-keeping
• Ad hoc tasks aligned with the role and business operations

• Education: Bachelor’s degree or certificate in Accounting, Finance, Business Administration, or a related field
• Experience:
• 1–3 years of client- or vendor-facing experience is a must
• Real estate or brokerage experience is strongly preferred
• Accounting background is an advantage (but not required)
• Language Proficiency: Excellent written and spoken English
• Schedule: Must be able to work U.S. CST hours (graveyard shift in PH time)
• Technical Skills:
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• QuickBooks expertise is a significant plus
• Ability to learn new platforms and systems quickly

• Salary Range: Php 35,000 – Php 40,000
• Industry: Real Estate
• Job Type: Full-time
• Work Shift: 8:00 AM – 5:00 PM CST (USA)
• Workdays: Monday through Friday (USA)

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!