ACCOUNT MANAGER

The Account Manager is responsible for driving revenue growth by acquiring new business opportunities, managing strategic client accounts, and expanding the company's freight and logistics portfolio. The role develops long-term partnerships with corporate clients, identifies customer logistics requirements, and delivers tailored freight forwarding and supply chain solutions.

The Account Manager oversees the end-to-end sales cycle—from lead generation and business development to contract negotiation, account management, and post-sales support—while ensuring exceptional customer service, client retention, and sustainable business growth.

• Identify, prospect, and acquire new corporate clients to achieve sales and revenue targets.
• Develop and execute strategic sales plans to expand the company's customer base and market presence.
• Build, maintain, and strengthen long-term relationships with existing and prospective clients.
• Conduct client meetings, presentations, and negotiations to secure new business opportunities.
• Understand customer logistics requirements and recommend customized freight forwarding and supply chain solutions.
• Manage the end-to-end freight booking and account management process, ensuring timely and accurate service delivery.
• Prepare quotations, proposals, service agreements, and commercial contracts.
• Coordinate with Operations, Customer Service, and other internal teams to ensure seamless execution of client requirements.
• Monitor customer satisfaction, proactively address concerns, and identify opportunities for account growth and cross-selling.
• Maintain accurate sales pipelines, client records, forecasts, and activity reports using the company's CRM system.
• Stay informed of market trends, competitor activities, and industry developments to identify new business opportunities.
• Consistently achieve or exceed individual sales, revenue, and profitability targets.

• Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management, Engineering, or a related field is preferred.
• Minimum of five (5) years of professional sales experience, with at least two (2) years in logistics, freight forwarding, shipping, transportation, or supply chain services.
• Proven experience in corporate (B2B) sales, business development, and account management.
• Demonstrated ability to consistently meet or exceed sales quotas and revenue targets.
• Strong negotiation, presentation, communication, and relationship-building skills.
• Excellent business acumen with the ability to identify client needs and provide value-driven logistics solutions.
• Highly organized, results-oriented, and capable of managing multiple client accounts simultaneously.
• Proficient in Microsoft Office applications and CRM systems.
• Willing to travel for client meetings, business development activities, and industry events as required.
• Sales Engineers with a strong background in B2B selling and business development are encouraged to apply.