Manila - Accounts Receivable Specialist (Invoicing & Collections) | Work From Home
We’re Hiring: Accounts Receivable Specialist (Invoicing & Collections)!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a Accounts Receivable Specialist (Invoicing & Collections) to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually.Attach this together with your updated CV to become a priority applicant!
Role: Accounts Receivable Specialist (Invoicing & Collections)Work Arrangement: Work From Home
Location: Any CS Branch - Makati/Ortigas/Cebu/Mabalacat/Angeles/ Davao
Schedule: Night Shift
Job Description:
Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices
We’re seeking a detail-oriented and proactive Accounts Receivable Specialist to own the full AR cycle—from generating invoices to following up on overdue payments. This role is key to ensuring accurate billing, timely collections, and maintaining healthy cash flow for the business.
Key Responsibilities:
- Prepare, issue, and send invoices to clients accurately and on schedule
- Track accounts receivable ledger to ensure all payments are accounted for and properly posted
- Follow up with clients regarding outstanding balances through phone, email, and statements
- Resolve billing discrepancies and disputes in a timely, professional manner
- Work closely with sales and operations to ensure correct billing details and smooth client communication
- Monitor aging reports and escalate accounts as needed
- Record incoming payments and reconcile transactions with accounting systems
- Assist with month-end closing by providing AR reports and updates
- Recommend process improvements to streamline invoicing and collections
- Answer phones for AR related questions, provide exceptional customer service, and maintain notes for calls and emails
- Complete First Notice of Loss (FNOL) documentation accurately
Qualification and requirements:
- 2+ years of experience in Accounts Receivable, Billing, or Collections
- Strong understanding of invoicing, payment terms, and AR best practices
- Proficiency with accounting/ERP software (e.g., QuickBooks, NetSuite, SAP, or similar)
- Excellent communication and negotiation skills for managing client relationships
- High attention to detail and organizational skills
- Ability to work independently while managing multiple priorities
Non-negotiable skills & requirements:
- 2+ years of experience in Accounts Receivable, Billing, or Collections
- Strong understanding of invoicing, payment terms, and AR best practices
- Proficiency with accounting/ERP software (e.g., QuickBooks, NetSuite, SAP, or similar)
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**