Back Office Admin

This a Full Remote job, the offer is available from: Philippines

Role Overview:

The successful candidate must be comfortable working independently and interacting directly with U.S.-based clients and team members.

Key Responsibilities:

• Operations Support: Provide high-level support in daily operations, ensuring smooth workflow and effective task management.
• Client Engagement: Manage client communications, including responding to inquiries, scheduling meetings, and drafting client emails and internal documents.
• Scheduling and Calendar Management: Manage executive calendars, including scheduling meetings across time zones, and plan and coordinate domestic and international travel.
• Financial Record keeping: Handle invoicing, reconciliations, accounts payable/receivable (AP/AR) using QuickBooks Online.
• Document Management: Maintain organized records, manage file storage and sharing via SharePoint, and ensure documents are formatted properly.
• Use of AI Tools: Utilize AI transcription or note taking tools (e.g., Copilot) to assist with meeting summaries and other tasks as required.
• Communication: Provide clear, concise, and professional communication in both written and spoken English, ensuring a high level of service when interacting with clients and internal teams.

Requirements

Required Technical Skills:

• Proficient in Microsoft Word (document formatting, headers/footers, styles)
• Proficient in Microsoft Excel (basic formulas, formatting, filters, tables)
• Experience with Microsoft Outlook for calendar and email management
• Familiar with SharePoint for file storage and sharing
• Proficient in Microsoft Teams for chat, meetings, and file collaboration
• Hands-on experience with QuickBooks Online (invoicing, reconciliations, AP/AR)
• Experience with AI transcription or note taking tools (e.g., Copilot)
• Strong typing skills (50+ WPM with low error rate)
• Ability to quickly learn and adapt to new SaaS and workflow tools

Required Communication & Interpersonal Skills:

• Fluency in spoken and written English (C1/C2 level)
• Strong writing skills for drafting client emails, agendas, and internal documents
• Comfortable making cold calls to prospects and managing follow-up outreach
• Experience in client-facing roles or customer service in a professional setting
• Ability to maintain a professional tone and etiquette in email and video calls

This offer from "Booth & Partners" has been enriched by Jobgether.com and got a 72% flex score.