Call center agent
Cebu
Job Description
Posted on 30 March 2026- Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
- Verifies and updates customer information, responds to queries and resolves issues.
- Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Provides transaction processing support to clients.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions
- At least 18 years old and have excellent English communication skills
- Must have completed high school or senior high school
- Customer service, collections or sales experience in a call center industry is preferred but not required
- Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customer issues are resolved
Work location
CEBU CITY (CAPITAL), CEBU
Remarks
No additional remarks
Apply now
Lapu-Lapu, 6 km from Cebu City
designated survey.
• Accurately record answers received during the survey process in our systems.
Experience
No experience needed Previous work/call center experience preferred
Qualifications/Requirements
Qualifications
• 18yrs old and above.
• Average...
Caldwell CommunicationsCebu City
CUSTOMER SERVICE REPRESENTATIVE
Cebu | Onsite
Caldwell Communication
About Caldwell Communication
Caldwell Communication is actively hiring Customer Service Representatives in Cebu. We offer a competitive salary, performance-based incentives, paid...
Cebu City
/College Under Graduate (6mos. - 1yr. call center experience in an International account required)
Work location
CEBU CITY (CAPITAL), CEBU
Remarks
• SALARY PACKAGE: P17000 - P33,500 Salary Package
• OTHER Benefits
BENEFITS: Allowances- Meal Allowance...