Call Center Agent (NO Svar & Final Interview) Virtual Process
YWA Human Resource Corporation Muntinlupa Full-time
About the role
Do you have a passion for providing excellent customer service? YWA Human Resource Corporation is seeking a dedicated Call Center Agent to join our dynamic team. This is a full-time, remote position based in Muntinlupa City, Metro Manila, allowing you to work from the comfort of your own home.
What you'll be doing- Answering incoming calls from customers and assisting them with a variety of inquiries and requests
- Providing prompt, courteous, and efficient customer service while adhering to company policies and procedures
- Documenting customer interactions and maintaining accurate records
- Troubleshooting issues and offering solutions to ensure customer satisfaction
- Continuously learning about products and services to enhance your knowledge and provide informed responses
- Collaborating with team members to share best practices and contribute to a positive work environment
- Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
- Strong problem-solving and decision-making abilities to handle a variety of customer inquiries and concerns
- Demonstrated customer service experience, preferably in a call center or similar environment
- Proficiency in English, both written and verbal
- Ability to work in a fast-paced, dynamic environment and multitask effectively
- Familiarity with computer systems and software applications
What we offer
At YWA Human Resource Corporation, we are committed to fostering a supportive and collaborative work environment. As a Call Center Agent, you will have the opportunity to develop your skills, receive ongoing training, and be part of a team that values your contributions.We offer competitive compensation, opportunities for career advancement, and a range of benefits to support your well-being.
About us
YWA Human Resource Corporation is a leading provider of innovative human resource solutions. With a strong focus on customer service, we pride ourselves on delivering exceptional talent to our clients. Our mission is to empower individuals, build successful teams, and drive business growth.Join us and be a part of our dynamic and rewarding journey.
Apply now and take the first step towards an exciting career with YWA Human Resource Corporation.
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