Auto-Loan Collections Manager - Manila
Private Advertiser Manila Full-time
We are seeking an experienced Auto-Loan Collections Manager with a strong background in auto loan financing to lead and manage the full spectrum of our collections operations—from early-stage delinquent accounts to write-off and recovery accounts.
The role is critical in formulating and implementing collection strategies, enforcing compliance with policies, and driving performance to minimize delinquency and credit losses.
Key Responsibilities- Lead the Auto Loan Collections operations, overseeing accounts from early delinquency to recovery.
- Develop and implement effective collection strategies and process improvements.
- Monitor collection performance metrics and ensure achievement of collection targets.
- Recommend policy enhancements and support strategic decision-making with data-driven insights.
- Ensure strict compliance with internal collection policies and regulatory guidelines.
- Collaborate with internal departments (e.g., Risk, Legal, Sales) to address customer issues and streamline resolutions.
- Guide and mentor a team of collection officers to ensure alignment with company objectives.
- Bachelor’s Degree in Business Administration, Finance, or any related course.
- Minimum of 5 years working experience in Auto Loan Collections, ideally within the banking or financial services industry.
- Strong knowledge of auto loan processes and collections systems
- Experience working in a bank, financing company, or collection agency is highly preferred.
- Strong leadership, analytical, and problem-solving skills.
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