Medical Support Specialist

apartmentAS White placeManila scheduleFull-time calendar_month 

Job Description

Join a global leading independent medical examination provider - across US country, trusted by insurers, law firms, and government agencies

The Opportunity

Play a key role in reviewing medical records, conducting research, and ensuring accurate and timely completion of required reports.

Why join us?
  • Proudly Great Place to Work® certified.
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more.
  • Grow with stability: 100+ in our 10-Year Club by 2025.
  • Dynamic talent network: 2,000+ across APAC and beyond.
  • Competitive compensation with annual reviews.
  • Comprehensive medical care for you and your family.
  • Generous paid leave because work-life balance matters.
  • Level up with LinkedIn Learning and tailored training.

Staff Testimonial

"I feel truly happy and blessed to have received this amazing recognition in such a short time. I’m deeply grateful to my team leader and my teammates for their support" - Customer Service Coordinator, ASW Philippines.

What You'll Do
  • Review and analyze medical records and related documentation.
  • Conduct research using internal and external systems to support report completion.
  • Ensure accuracy, completeness, and timeliness of assigned tasks.
  • Maintain proper tracking and documentation of completed work.
  • Communicate effectively with supervisors and team members regarding workload and priorities.
  • Follow assigned schedules and task allocations.
  • Assist with administrative and operational tasks as needed.
Key Criteria
  • Background or experience in healthcare, medical documentation, or a related field preferred.
  • Proficiency in Microsoft Office applications and web-based systems.
  • Strong written and verbal English communication skills.
  • Good typing speed and accuracy.
  • Strong attention to detail and commitment to quality.
  • Effective organizational and time management skills.
  • Ability to work independently in a fast-paced environment.
  • Ability to manage deadlines and workload pressure.

Work setup:

Manila (BGC, Taguig): 8:00AM to 5:00PM US CST (10:00PM to 7:00AM PHT), with a full onsite model.

#LI-NW1

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