Sales Operations Specialist | Project-based | Up to PHP60K | WFH | Day Shift

Support Sales Success by Delivering Seamless Operations and Outstanding Service

If you're highly organized, detail-oriented, and enjoy improving processes that support sales performance and customer satisfaction, this is an excellent opportunity to build a rewarding international career with Emapta.

• Employment Type: Project-based
• Work Setup: Work from home
• Shift: Day Shift, Weekends Off
• Salary: PHP 50,000 - PHP 60,000

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Day Shift schedule
• Fixed weekends off
• Permanent WFH arrangement
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• 5 Service Incentive Leave (SIL) credits front-loaded upon completing 6 months of employment
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• At least 3 years of experience in Sales Support, Sales Operations, Commercial Support, or a similar role
• Experience supporting sales operations, including quotations, order processing, contract administration, renewals, and customer support
• Strong experience in pricing, quotations, and sales documentation
• Proficiency in CRM systems, Microsoft Excel, reporting, and data analysis
• Ability to coordinate with cross-functional teams and manage multiple priorities in a fast-paced environment
• Solid understanding of sales operations, business processes, and administrative best practices
• Customer-focused with a commitment to delivering responsive and professional support
• Strong communication, collaboration, and relationship-building skills
• Highly organized with excellent time management and attention to detail
• Strong analytical and problem-solving skills with sound business judgment
• Accountable, proactive, and committed to delivering accurate, high-quality work

• Support sales teams with quotations, pricing, orders, contracts, and day-to-day administrative activities
• Ensure customer records, contracts, approvals, and documentation are accurate and up to date
• Review transactions for completeness and escalate issues when necessary
• Deliver responsive support to customers and internal stakeholders
• Manage enquiries and provide timely updates on orders, contracts, and requests
• Build positive relationships through clear and professional communication
• Coordinate contract renewals, service changes, and customer lifecycle activities
• Process contract updates and maintain accurate renewal records
• Support customer retention through timely follow-ups and administrative support
• Maintain CRM and business records across internal systems
• Prepare sales, pipeline, forecasting, and operational reports
• Organize documentation to ensure accuracy, compliance, and accessibility
• Recommend workflow improvements to enhance efficiency and accuracy
• Support system enhancements, automation initiatives, and process optimization

Join the Top 1% Talent. A better career. A better life.

Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!