Account Administrator - Permanent Work from home
MUST live relatively close to Sta. Rosa, Laguna**
Are you seeking an opportunity that provides competitive compensation, the flexibility of a permanent Work-from-Home setup, and a consistent daytime schedule? How about a guaranteed raise at six months and an annual increase?
If you are a motivated, detail-oriented individual passionate about delivering exceptional support, you're in the right place! Please submit your resume, as we would love to hear from you!- Permanent Work from Home
- Guaranteed Pay Increase upon regularization and yearly increase
- Work-from-Home Equipment Provided
- Full-time position (Tuesday - Saturday, 6:00 am to 3:00 pm)
- HMO, Vacation & Sick Leave after 1 year
Job Tasks and Responsibilities:
- Some voice work maybe required
- Update renewals, large schedules, endorsement changes, and cancellation information in the agency management system accurately and timely.
- Research and gather key information needed to place insurance and prepare forms/applications for submission to insurance carriers.
- Issue vehicle ID cards, certificates of insurance, and other documents within agency guidelines.
- Prepare and process policy documents and perform audit transactions.
- Prepare analyses/summaries to help determine insurance parameters such as limits, deductibles, and coverage options.
- Process key transactions including starting new coverage, renewing existing coverage, issuing certificates, changing existing coverage, and processing general endorsements received from insurance companies.
- Maintain client files and contact information in both hard copy and electronic formats.
- Access and retrieve policy documents electronically from various carrier websites.
- Process mortgage changes/lender changes for homeowners and auto policies.
- Follow up on pending items with Agents/Account Executives/Carriers, verbally or in writing.
- Distribute incoming mail electronically.
- Adhere to and comply with established agency standards and procedures.
- Perform other duties as necessary.
Qualifications:
- Candidate must possess at least a Bachelor's/College Degree in any field.
- Must have good internet and a quiet place at home to work
- Must have a working knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Excel, Word) and be able to comprehend web-based programs
- Must be comfortable speaking English and have good written communication skills
- Must be able to work in a fast-paced environment, be a team player, and deliver excellent service
- Must be a quick learner and have a high level of retention and understanding of the tasks required to maintain the accuracy of transactions
- Strong organizational, commercial, and business awareness, analytical, and excellent interpersonal skills
- Must be able to manage multiple projects at a time while paying strict attention to detail
- Must have the ability to be very detail-oriented and able to comprehend instructions and procedures in a detailed step-by-step format
- Self-Starter
Company Overview
The Business Service Group (BSG) plays a vital role in providing essential back-office support to our sister companies situated in the picturesque landscapes of Hawaii. We are not a BPO, we are a closely-knit family of enterprises, encompassing an accounting firm, insurance, photography services, property management, logistics, IT support, and Restaurant Supply, all operating under a unified ownership umbrella.
We seek a new team member to join our sister company, Atlas Insurance.
Atlas is the largest insurance agency in the State of Hawaii with over 100 employees and 40 independent agents. Our origins date back to 1929. We leverage our experience, talented staff/agents, and market strength to develop effective risk management ideas and competitively priced insurance programs.We base our decisions on building trust, performance, and integrity.
Why Join Us?
We have a great team, we hire smart and talented people and we reward people who work hard, learn quickly, apply their knowledge, and produce professional, accurate work. We will offer a very aggressive compensation package for this very important position.