Hotel sales coordinator

Sales Support:

• Assist the Sales Manager in daily operations and client communication.
• Prepare proposals, contracts, and event orders for clients.
• Coordinate group bookings and special requests with relevant departments (Front Office, Housekeeping, F&B, etc.).
• Maintain and update the client database (e.g., CRM tools).
• Monitor and respond to email and phone inquiries promptly.
• Administrative Tasks:
• Schedule and organize sales meetings and client site inspections.
• Prepare weekly and monthly sales reports.
• Maintain accurate records of sales activities, revenues, and client interactions.
• Track deadlines and follow-ups for proposals and events.
• Marketing & Events:
• Help coordinate and support hotel promotions, marketing campaigns, and on-property events.
• Prepare marketing materials or sales kits as needed.
• Assist in organizing trade shows, client appreciation events, or site tours.
• Guest & Client Relations:
• Provide excellent service to existing and prospective clients.
• Follow up with clients after events or bookings to ensure satisfaction and gather feedback.
• Build and maintain positive relationships with corporate and group clients.