Store Manager

Join House of Branded Lifestyle Inc. (HOBLI), the company behind leading optical retail brands in the Philippines such as Vision Express and Eye Society.

We continue to drive growth through strong retail operations, premium brand partnerships, and continuous innovation.

As part of this, we are looking for a Store Manager to lead store operations, drive sales performance, and deliver exceptional customer experience across our retail stores.

We are looking for someone with strong leadership skills, a customer-first mindset, and solid experience in retail operations, sales management, and team development.

If you have a passion for retail, people leadership, and business growth, we’d like to meet you.

Job Summary

Lead the day-to-day operations of the store, ensuring strong sales performance, operational excellence, inventory accuracy, customer satisfaction, and team productivity while maintaining Vision Express brand standards.

• Must be willing to be assigned to Vision Express SM La Union.
• Available to start ASAP.
• Bachelor’s degree in Business Administration, Marketing, or related field.
• At least 5 years of experience in retail operations and store management.
• Strong understanding of retail operations, inventory management, visual merchandising, and customer service.
• Strong sales management skills with the ability to drive revenue and achieve store targets.
• Experience handling store operations, team management, and customer concerns in a retail environment.
• Strong leadership, coaching, and people management skills.
• Familiarity with POS systems, retail management systems, and basic computer applications.
• Strong analytical, problem-solving, and decision-making skills.
• Customer-oriented with a strong commitment to service excellence.
• Strong communication and stakeholder management skills.
• Willing to work on shifting schedules, weekends, and holidays as required.

Key Responsibilities

• Drive store sales and achieve revenue targets through strong customer engagement and operational execution.
• Promote and recommend eyewear products and services based on customer needs.
• Ensure excellent customer service by addressing inquiries, concerns, and order updates promptly.
• Implement strategies to improve customer retention, loyalty, and overall customer experience.

• Oversee daily store operations including opening/closing procedures, cash handling, and store cleanliness.
• Monitor inventory levels, stock replenishment, and inventory accuracy.
• Conduct inventory audits and ensure proper product availability and merchandising.
• Ensure all equipment and store facilities are properly maintained and functional.
• Ensure compliance with company policies, operational standards, and safety guidelines.

• Lead, train, coach, and motivate store personnel to achieve high performance.
• Conduct regular team huddles, coaching sessions, and performance evaluations.
• Ensure store teams are knowledgeable about products, sales techniques, and customer service standards.
• Foster a positive, professional, and collaborative work environment.

• Analyze store sales performance and identify opportunities for growth and improvement.
• Monitor expenses and recommend initiatives to improve profitability and operational efficiency.
• Support implementation of promotional activities and business-driving initiatives.
• Track KPIs related to sales, customer service, inventory management, and digitalization.

• Ensure the store consistently meets visual merchandising and brand presentation standards.
• Execute in-store promotions, displays, and local marketing initiatives.
• Monitor competitor activities and local market trends to remain competitive.

• Competitive salary package
• HMO coverage (upon regularization)
• Life and accident insurance (upon regularization)
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• Paid leaves
• Birthday allowance
• Career growth and internal mobility opportunities
• Exposure to a premium retail and luxury environment
• Training and development programs
• Employee discounts on selected brands
• Engagement activities and company events