Sales and Operations Lead

You will be developing strategies and working alongside a team to ensure smooth operations, drive revenue growth, and foster a positive and collaborative community for members. Your role will be instrumental in shaping the facility’s success and creating a welcoming and inclusive environment for all.

Main responsibilities

Facility Operations

Oversee and manage all aspects of facility operations, ensuring efficient systems and processes

Implement procedures to optimize workflows and enhance the overall member experience

Maintain operational excellence and consistency across all activities and areas of the facility

Team Leadership

Lead a small team, providing mentorship, guidance, and constructive feedback

Foster a collaborative and innovative work environment that motivates your team to excel

Ensure team members are aligned with organizational goals and encourage professional growth

Sales & Revenue Growth

Drive revenue growth by actively promoting the facility, attracting new members, and enhancing retention

Work with marketing to develop effective campaigns that increase occupancy rates and meet revenue targets

Monitor key performance metrics and adjust strategies to meet financial and operational goals

A passion for leadership and driving operational success across multiple teams

Strong problem-solving skills with an ability to think strategically and execute efficiently

A self-starter with a hands-on approach, able to manage multiple tasks simultaneously

Ability to inspire and motivate teams through guidance, mentorship, and feedback

Excellent communication skills to foster collaboration with internal teams and members

A customer-centric mindset, always striving to meet and exceed member needs and expectations

Proactive in identifying opportunities for growth, innovation, and process improvements

A strong sense of community-building, with experience in creating engaging, collaborative environments

Results-driven, with a track record of driving growth, increasing retention, and achieving business targets