Associate Recruiter - Onsite - Quezon City

#experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll be Doing

You must be able to quickly adapt plans and shift directions to meet changing client requirements. This is a challenging position that is suited for a high-energy individual who must be able to meet aggressive goals and timelines.

You’ll report to Manager, Talent Acquisition. In this role, you’ll impact the business through your recruitment initiatives.

• Assist with Taleo data entry (assessment scores, decline candidates, send assessment e-mails and other correspondence).
• Prepares recruitment weekly/monthly reports.
• Help with preparing reports for completion/signing bonus payouts.
• Learn key business objectives, timeframes, legal issues, and requirements associated with each client. Understand the requirements for each client while strictly adhering to TTEC’s hiring policies.
• Ensures that the candidate meets all legal requirements, participates in all required assessments and that all information is accurately documented within Taleo and in paper or digital files when appropriate.
• Maintain a high level of knowledge of Talent Acquisition policies and procedures. Quickly learn TTEC’s talent acquisition policies and procedures for screening, interviewing, and processing candidates.
• Responsible for high-volume hiring needs often requiring screening, interviewing, and processing of hundreds of candidates each week. This requires tremendous focus, organization, and efficiency.
• Sets strict schedules to make the most of their time. They must be able to determine general suitability for a role quickly and decide whether to engage the candidate in the full hiring process.
• Responsible for the administration of the candidate process for all open associate positions including but not limited to:

o Greeting applicants, o Receiving applications, o Administering testing materials, o Conducts proficient behavioral interviewing. Can execute short, effective interviews which uncover a candidate’s true desire, motivation, and suitability for an Associate role at TTEC.

• Achieve 100% of assigned agent recruiting targets. Must meet hiring deliverables and back-office tasks associated with the ramping program with Level 3 and specialized profile requirements such as:

o Updating Taleo profiles.

• Processes offboarding for Day 1 No Shows
• Supports the operational recruitment need for the associate internal transfers.
• Attends site & program level meetings.
• Coordinates with the training and operations team to ensure that calibration is in place and ensures a positive relationship with the stakeholders.
• Participates in regular calibration calls with training and operations and responds to questions in a timely manner. Provides professional, constructive, and clear feedback during the calibration.

• Completed 2 years in college
• Minimum of 2 years recruiting experience
• Attention to detail.
• Customer service skills
• Creative thinking and innovation - constantly looking for opportunities to improve the current process and communicate their ideas to their TA Manager regularly.
• Influence & Persuasion - responsible for encouraging employees to recommend friends and colleagues for positions at TTEC.
• Friendly, helpful, positive demeanor, respectful, communication - Ensures a positive experience for every candidate. Maintain a positive, respectful, and caring attitude toward all candidates – even those that will not be offered a position at TeleTech.
• Great interpersonal skills with candidates
• High level of integrity, judgment, and follow-through.
• Knowledge of sourcing channels - Implement sourcing strategies to attract candidates that meet the program’s qualifications.

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information.