E-Commerce Web & Graphic Design Specialist

Job Summary:

You will play a key role in ensuring our website remains fresh, functional, and on-brand, while supporting digital marketing efforts and order management.

Key Responsibilities:

• Website Design & Management:
• Maintain, update, and improve our WordPress website using Elementor, ensuring a visually appealing and user-friendly experience at all times.
• Design and implement new web pages, banners, landing pages, and promotional graphics to support product launches and marketing campaigns.
• Ensure all visual content aligns with our brand guidelines and enhances the customer journey.
• Troubleshoot website issues and collaborate with developers as needed to resolve technical challenges.
• Graphic Design:
• Create high-quality graphics for website, email marketing, and digital advertising, including product imagery, infographics, and promotional materials.
• Develop creative assets for campaigns across Google Ads, Meta Ads (Facebook/Instagram), and other digital channels.
• Maintain a consistent visual identity across all digital touchpoints.
• E-Commerce & Store Operations:
• Update product listings, pricing, and inventory on the website and through the Flowrix store interface.
• Process and fulfill online orders, coordinating with logistics for timely dispatch.
• Respond to customer inquiries related to online orders, providing excellent service.
• Digital Marketing Support:
• Design and manage email marketing campaigns using Dotdigital, ensuring visually engaging and conversion-driven communications.
• Support the execution of SEO and SEM strategies with visually optimized landing pages and content.
• Analyze website and campaign performance using Google Analytics and recommend visual or UX improvements.
• Other Duties:
• Perform light accounting and reporting using Xero.
• Stay current with trends in web design, graphic design, and e-commerce best practices.
• Manage multiple projects and deadlines in a fast-paced environment.

• Proven experience in web design and graphic design, with a strong portfolio showcasing WordPress/Elementor projects and digital assets.
• 3–5 years of experience in e-commerce operations or digital marketing roles.
• Advanced proficiency with WordPress, Elementor, Adobe Creative Suite (Photoshop, Illustrator), and other design tools.
• Experience managing e-commerce platforms and interfaces (preferably Flowrix).
• Familiarity with Dotdigital or similar email marketing platforms.
• Solid understanding of UX/UI principles, responsive design, and web best practices.
• Excellent communication, organization, and problem-solving skills.
• Ability to work independently, take initiative, and manage multiple priorities.
• Bachelor’s degree in Web Design, Graphic Design, Marketing, or related field—or equivalent work experience.