Manila - Software QA Analyst (Hybrid)

Make your next big career move by applying as KMC Solutions' next QUALITY ASSURANCE ANALYST!

You will work closely with developers, business analysts, and support teams to validate complex workflows and ensure our platform delivers consistent, high-quality results.

On top of your salary, here are the exciting benefits you can look forward to:

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

The main responsibilities of a QUALITY ASSURANCE ANALYST include:

• Junior-Level
• Design, execute, and maintain test plans and test cases for insurance product configurations.
• Perform functional, regression, and integration testing across multiple product lines and geographies.
• Support release cycles by validating fixes and performing smoke tests in staging and production environments.
• Collaborate with developers and analysts to understand and define the requirements and acceptance criteria.
• Analyse the impact on other areas of the system and identify gaps in the requirements.
• Use internal tools to validate data flows, business logic, and system behaviour.
• Log and track defects, ensuring timely resolution and retesting.
• Contribute to the continuous improvement of QA processes and ensure processed used within the team meet quality standards.
• Use internal knowledge base in Confluence, maintain and improve for future use.
• Prepare documents for internal and external use to agreed standards (e.g. test reports).
• Mid-Level
• Manage a team of QA specialists, making sure everyone works well together and stays focused on project goals.
• Provide leadership, motivate and mentor other staff.
• Set goals for team members.
• Monitor and review outputs produced by team members and ensure standards across the team are maintained.
• Provide input into estimates, raise and escalate issues with completion.
• Support the team in core tasks:
• Design, execute, and maintain test plans and test cases for insurance product configurations.
• Perform functional, regression, and integration testing across multiple product lines and geographies.
• Support release cycles by validating fixes and performing smoke tests in staging and production environments.
• Collaborate with developers and analysts to understand and define the requirements and acceptance criteria.
• Analyse the impact on other areas of the system and identify gaps in the requirements.
• Use internal tools to validate data flows, business logic, and system behaviour.
• Log and track defects, ensuring timely resolution and retesting.
• Contribute to the continuous improvement of QA processes and ensure processed used within the team meet quality standards.
• Use internal knowledge base in Confluence, maintain and improve for future use.
• Prepare documents for internal and external use to agreed standards (e.g. test reports).

To apply, you must be an expert on the following requirements:

• Graduated with a technical degree.
• Is fluent in spoken and written English (minimum B2).
• Excellent analytical and problem-solving skills.
• Strong communication skills and ability to work with remote teams.
• Ability to interpret logs, error messages, and system behaviour to raise defects.
• Ability to learn and use test case management and defect tracking tools (e.g. Jira, TestRail).
• Basic knowledge of QA terms, methodologies, tools, or processes is an advantage.
• Familiarity with e.g. XML, JSON, SQL, or scripting languages is a strong advantage.
• Comfortable working shift hours to overlap UK business hours.

• 2+ years of experience in a QA or software testing role, ideally in insurance or financial services.
• Graduated with a technical degree.
• Is fluent in spoken and written English (minimum B2).
• Strong understanding of QA methodologies, tools, and processes.
• Experience with test case management and defect tracking tools (e.g. Jira, TestRail).
• Familiarity with XML, JSON, SQL, or scripting languages is a strong advantage.
• Excellent analytical and problem-solving skills.
• Strong communication skills and ability to work with remote teams.
• Comfortable working shift hours to overlap UK business hours.