Accounts Receivable Manager

apartmentVDA Global Services Philippines Inc. placeMakati scheduleFull-time calendar_month 
The Manager of Accounts Receivable will oversee the collection process to ensure client payments are made timely in accordance with customer payment terms. The company is a fast-growing services business with over $100 million in revenues across the US.
The position will manage 10 collection specialists and cash application personnel. The position reports to the Director of Accounting Services. The primary goal of the manager is to reduce DSO which has grown due to our dramatic growth. The Manager will also monitor the performance each collector for effectiveness.

The Manager will be expected to make recommendations for organizational or operational changes to improve collections.

Manager Responsibilities:

  • Interviews, hires, and trains new staff in the department.
  • Oversee the daily workflow of the department.
  • Provides constructive and timely performance evaluations.

Duties/Responsibilities:

  • Ensures receivables are collected in timely manner according to payment terms.
  • Reduce DSO.
  • Work in conjunction with billing team to correct any discrepancies in accounts or billings.
  • Refers overdue accounts to collections after consultation with management.
  • Assists Director of Accounting Services, the CFO and the Controller with analysis of data and reports.
  • Organizes regularly scheduled Collections team meetings to communicate information and guidance from company leadership and to review policies, procedures, and best practices.
  • Performs other duties, as assigned, including Cash application.

Required Skills/Abilities:

  • Excellent interpersonal, customer service, and communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong managerial and leadership skills.
  • Thorough understanding of policies and procedures used in accounts receivable.
  • Proficient with Microsoft Office Suite or related software, especially MS Outlook and with strong Excel skills.
  • Knowledge of Sales Force, Net Suite or other similar ERP systems.
  • Understanding of billing services as time and materials over project duration and at a one-time transactional level.
  • Experience with purchase order and billing portal requirements by clients.

Education and Experience:

  • Associate’s degree in Accounting or Business preferred, or comparable job experience.
  • At least five years of related experience as a manager with a sizable organization managing a large team and demonstration of successfully building an effective collections organization.
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