Non-Voice Encoder - Chat and Email Role - START ASAP

apartmentCaldwell Communications placeManila scheduleFull-time calendar_month9/9/25

TO APPLY, KINDLY CREATE A PROFILE THROUGH THIS LINK: airtable.com/appDUgrVp2JSm6Edy/shrcL3R4b5rvvVXFT?prefill_Source+of+Leads=Jobslin

ALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING WITH THE NEXT PROCESS. THANK YOU!

For regular employees, we offer an industry-leading benefits package that includes:

Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff

Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.

Perform basic troubleshooting when necessary.

Qualifications:

With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

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