Technical support supervisor - Pasig - ref. d57053719

Job Description

Posted on 16 May 2025

SENIOR TECHNICAL SPECIALIST

Resolve complex technical issues, provide technical leadership, and contribute to technical support processes.

They also troubleshoot software and hardware, ensuring customer satisfaction and collaborating with other teams.

Senior Technical Specialists may be involved in designing, testing, and implementing new products, features, or systems, and may offer technical assistance to users on various software and hardware programs.

This role often involves troubleshooting hardware and software problems, mentoring junior staff, and potentially leading small project teams.

Qualifications/Requirements

SENIOR TECHNICAL SPECIALIST

A bachelor's degree in a related field like computer science, engineering, or information technology, along with several years of relevant experience in technical support or a similar role.

Strong technical skills in areas like operating systems, networking, and security are also crucial, along with excellent communication and problem-solving abilities.

A bachelor's degree in a relevant field is typically required.

Several years of experience in technical support, IT, or a related field are usually necessary.

Strong knowledge and experience in areas like operating systems, networking, databases, security, cloud computing, or programming languages.

Excellent verbal and written communication skills are essential for conveying technical information to both technical and non-technical audiences.

Strong analytical and problem-solving skills are needed to identify and resolve complex technical issues.

Ability to work effectively in a team and collaborate with others.

Experience in leading technical projects or tasks.

Work location

CITY OF PASIG, NCR, SECOND DISTRICT

Remarks

FOREIGN NATIONAL CANDIDATE:

XIONG, XIAOJUN (CHINESE)

Apply now