Call center agent
Angeles
Job Description
Posted on 30 March 2026- Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
- Verifies and updates customer information, responds to queries and resolves issues.
- Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Provides transaction processing support to clients.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions
- At least 18 years old and have excellent English communication skills
- Must have completed high school or senior high school
- Customer service, collections or sales experience in a call center industry is preferred but not required
- Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customer issues are resolved
Work location
ANGELES CITY, PAMPANGA
Remarks
No additional remarks
Apply now
San Fernando, 17 km from Angeles
Job Description
Posted on 31 March 2026
Ignite Your Career with VIRTUS BPO Corp!
Join our dynamic team and be part of a workplace that values growth, teamwork, and success! As a Call Center Representative, you'll help create meaningful connections...
CloudstaffAngeles
role
• Strong background in phone-based support (call center or BPO)
• Excellent spoken English (clear, confident, leadership presence)
• Proven ability to coach, motivate, and hold agents accountable
• Experience managing high-volume support...
Angeles
Job Description
Posted on 30 March 2026
• Respond to customer inquiries via phone, and chat.
• Provide accurate information regarding products and services.
• Resolve issues and complaints promptly and professionally.
• Maintain detailed records of...
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