Urgent! BPO Helpdesk Trainer | McKinley
Teleperformance Taguig Full-time
What we're looking for
- Minimum of 2 years of experience as a BPO Helpdesk Trainer or in a similar role
- Strong knowledge of call centre operations, customer service best practices, and training methodologies
- Excellent communication and presentation skills, with the ability to engage and motivate trainees
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint) and other training-related software
- Ability to work in a fast-paced, dynamic environment and adapt to changing business needs
- Strong problem-solving and analytical skills to identify and address training challenges
Makati, 5 km from Taguig
You will be required to assist in all aspects of IT support and help desk operations, which may at times extend beyond the duties listed below.
Managing day-to-day technical support requests, troubleshooting issues, and ensuring timely resolution...
CGI (Philippines) IncPasig, 6 km from Taguig
Job Description
Position Summary:
• Deliver excellent customer service by identifying client needs and providing accurate banking information
• Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
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D&T Help Desk Analyst
273227
29. Apr-2026
Corporate Segment
Full-time
Digital & Technology/Information Technology
Makati City - National Capital Region - Philippines
About the Role:
As a CBRE Help Desk Analyst, you will be responsible...