Systems Engineer

NCS is a subsidiary of the Singtel Group.

About the role:

This position is essential to ensuring the reliability, security, and performance of our systems across the organisation.

What you'll be doing:

• Design and implement robust IT infrastructure solutions including servers, networks, and storage systems
• Monitor system performance and availability, ensuring optimal uptime and user experience
• Troubleshoot and resolve complex technical issues related to networks, systems, and applications
• Perform system administration tasks including user management, access control, and security protocols
• Maintain detailed documentation of system configurations, procedures, and troubleshooting processes
• Collaborate with IT teams to plan and execute system upgrades, patches, and migrations
• Implement and maintain security measures to protect against threats and vulnerabilities
• Provide technical support and guidance to end-users and internal stakeholders
• Conduct capacity planning and make recommendations for infrastructure improvements
• Participate in on-call support rotation to address critical system issues outside normal business hours

What we're looking for:

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent practical experience
• Minimum 3-5 years of experience in systems administration or network infrastructure management
• Strong knowledge of server operating systems (Windows Server, Linux) and virtualisation technologies
• Proficiency with networking concepts, protocols, and infrastructure components
• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Solid understanding of IT security principles, including firewalls, VPNs, and access control mechanisms
• Excellent problem-solving skills and ability to work under pressure in time-sensitive situations
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
• Relevant certifications such as CompTIA Security+, Microsoft Certified Associate, or Cisco CCNA are highly desirable
• Experience with infrastructure automation and configuration management tools is a plus
• Proven ability to work effectively both independently and as part of a technical team