Retail Account Specialist (B)

apartmentCaldwell Communications placeCompostela calendar_month5/13/26

RETAIL ACCOUNT SPECIALIST
Cebu City | Onsite

Caldwell Communication

About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment.

Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Job Description

We are hiring a Retail Account Specialist to assist shoppers with inquiries, purchases, and returns while providing excellent service.

Responsibilities:

Handle customer inquiries via phone, email, or chat
Provide product and pricing information
Assist with orders, returns, and exchanges
Maintain accurate records of transactions
Escalate complex issues to supervisors
Meet quality, productivity, and customer satisfaction standards

Schedule & Training: Shifts may include nights, weekends, and holidays

Paid training on retail systems and processes

Requirements:

At least a High School or Senior High School graduate

Strong English communication

Customer-focused and detail-oriented
Basic computer and multitasking skills
Willing to work onsite in Cebu City

electric_boltImmediate start

We are Hiring Retail Account Representative | No Experience Required! (a)

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