Tech Support | Refrigeration & HVAC Alarm Monitoring Specialist
Private Advertiser Quezon City Full-time
Job Summary:
We are hiring a Monitoring Specialist to join our 24/7 operations team supporting refrigeration and HVAC alarm systems for food retail clients. This role is ideal for fresh graduates or those with BPO, technical support, or customer service experience.You will analyze alarm data, perform basic troubleshooting, and coordinate service response using specialized monitoring tools.
This is a 12-month contract role, with a strong possibility of absorption after 6 or 12 months, based on performance and operational needs. Candidates must be willing to work in shifting schedules, including weekends and holidays.
Key Benefits & Employment Terms:
- ✅ Employment Type: 12-month contract
- ? Absorption Opportunity: Possible after 6 or 12 months
- ? HMO Coverage: Starts on the 3rd month of employment
- ? Service Incentive Leave (SIL):
- Accrues at 1 SIL per month
- Available starting the 4th month of employment
Qualifications:
Education:
- Graduate of any 4-year degree course (open to all backgrounds)
Experience:
- Open to fresh graduates
- Advantageous to have customer service or BPO support background
- Familiarity with offshore service operations is a plus
Skills:
- Basic computer proficiency (MS Word, Excel, Outlook, PowerPoint)
- Clear communication (written & verbal)
- Analytical thinking and attention to detail
- Can work independently and under pressure
- Willing to work on shifting schedules, weekends, and holidays
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