[PIONEER TEAM-WAVE 1] Bilingual Spanish-English | Bilingual German-English

Embrace the innovation with iOPEX Technologies. Join our awesome #iopexhappy@work team!

We are hiring for awesome Bilingual Specialists for our Pioneer team.

Roles:

• German Bilingual Specialist
• Spanish Bilingual Specialist

What you'll be doing:

• Handle inbound customer calls in a professional and courteous manner
• Utilize AI-powered tools to efficiently address customer inquiries and concerns
• Demonstrate strong problem-solving skills to provide tailored solutions to customers
• Maintain accurate records and documentation of customer interactions
• Actively participate in team meetings and training sessions to continuously improve performance
• Contribute to a positive and collaborative work environment

Requirements:

• NO EXPERIENCE REQUIRED
• Fluency in both Spanish or German and English languages, both written and verbal
• Prior experience in a customer service or call centre environment, preferably in the AI or technology industry
• Strong problem-solving and decision-making abilities
• Ability to work effectively in a fast-paced, dynamic environment
• Commitment to providing exceptional customer service
• Should be willing to work onsite on a shifting schedule in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Language: Spanish and English | German and English
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.