Technical Business Analyst - Airline / Travel Domain

apartmentBCS Technology International Pty Ltd placeSanta Ana scheduleFull-time calendar_month 
Manage and coordinate delivery of software changes and releases as per delivery plan
  • Manage application configurations as part of delivery
  • Apply best practice BA methodologies to support delivery of implementation projects and system changes
  • Work closely with clients, technical team, and managerial staff to communicate updates and drive project outcomes. Appropriately escalate to senior management issues impacting delivery of application changes.
  • Effectively communicate insights and plans to cross-functional team members and management.
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Providing leadership, training, coaching, and guidance to junior staff.
  • Influence business stakeholders for best technical implementation, removing blockers,
suggesting best approach
  • Assessment of business need and risks, validation of requirements, and alignment to
business & technology
  • Ensure solutions meet business needs and requirements.
  • Manage requirements with the use of effective application of change control processes and tools.
  • Evaluating business processes, anticipating requirements, uncovering areas for
improvement, and developing and implementing solutions.
  • Conducting meetings and presentations to share ideas and findings.
  • Identify improvement opportunities the project assigned (proactive and reactive)
  • Contribute to the development of functional strategy
  • Lead project teams to achieve milestones and objectives
  • Understand and negotiate needs and expectations of multiple stakeholders
  • Monitoring deliverables and ensuring timely completion of projects.
  • Anticipate internal and/or external business challenges and/or regulatory issues.

recommends process, product or service improvements, support in pre-sales

activities

Requirements
  • At least 5+ years as a Technical Business Analyst in the airlines industry
  • Strong understanding and hands on experience with airline specific systems and tools
  • Proficiency in SQL, data analysis tools and understanding of APIs and system integrations
  • Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.
  • Experience in agile frameworks including scrum and kanban
  • Strong analytics skill to support decision making
  • Must be flexible with working hours, independent and self-motivated
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