Sales / Store Supervisor (Ayala Malls Feliz)

The Sales Supervisor is responsible for driving the company's sales objectives by leading and managing a team of sales representatives. This role involves developing and executing sales strategies to achieve maximum sales profitability, growth, and account penetration within the assigned territory or market segment.

The Sales Supervisor will personally contact and secure new business accounts, customers, branches, or outlets, ensuring the company's products and services meet customer needs effectively.

Key Responsibilities:

• Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
• Hire, train and supervise merchandisers.
• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Makes telephone calls and in-person visits and presentations to existing and prospective customers.
• Visit customer branches/outlets to ensure proper, complete and effective display of company’s products in the stores.
• Researches sources for developing prospective customers and for information to determine their potential
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Identify and suggest sources of grow to the customer.
• Expedites the resolution of customer problems and complaints.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Analyzes the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
• Identifies advantages and compares organization’s products/services.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Participates in trade shows, outlets 3day Sale and conventions
• Should coordinate with client on a regular basis and maintain goodwill on behalf of the company.

Qualifications:

• A Bachelor's degree in Business Administration, Marketing, Sales, or a related field is commonly required.
• A minimum of 3 to 5 years of experience in sales, with at least 2 years in a supervisory level.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Experience in team leadership, including training, mentoring, and performance management
• Strong verbal and written communication skills
• Proficient in Microsoft Office Suite, particularly Excel or Google Sheets, for reporting and analysis.
• Must be willing to be assign in Shangrila or Ayala Malls Feliz