Customer Service Specialist
Customer Service Specialist
Melaleuca of the Philippines, Inc.- Chino Roces Avenue, Pio del Pilar, Makati City (right in front of Don Bosco University, along Waltermart)
Are you passionate about helping people and want to build a career with a global wellness company? Join Melaleuca of the Philippines, Inc. and be part of a supportive, growing team dedicated to delivering world-class customer care.
Work Schedule- Dayshift only.
- Monday to Friday – Enjoy your weekends off!
What You’ll Do
As a Customer Service Specialist, you’ll be the first point of contact for our valued customers. Your role includes:
- Answering inbound calls and assisting customers with their orders, inquiries, and concerns
- Building strong relationships and delivering a positive customer experience
- Ensuring accurate order processing and timely delivery
- Enrolling new customers and updating system records
- Recommending products and increasing order value through upselling
- Working closely with other departments to resolve issues and ensure smooth service
- Handling complaints professionally and escalating complex concerns when necessary
- Meeting service quality metrics and participating in training programs to stay informed on company products and processes
- Fresh graduates are welcome to apply – no experience required.
- Strong English communication skills (both written and verbal) are required.
- Basic computer skills; able to use MS Word and Excel.
- Typing speed of at least 30+ WPM.
- Competitive salary + rice, clothing, vision, and product allowances.
- HMO upon hire – includes 2 dependents.
- Ongoing training and career development.
- Friendly, supportive team culture.
- Be part of an international company with a mission to enhance lives with safer, healthier products.
About Us
Melaleuca of the Philippines is part of Melaleuca, Inc. USA, a global wellness brand operating in over 20 countries. We offer a wide range of high-quality products—from supplements and skincare to household essentials—with a strong commitment to sustainability and customer well-being.
- Learn more about us: https://ph.melaleuca.com
Ready to Join Us?
Apply now and join a team that values growth, collaboration, and excellent customer service.
If you have any questions, feel free to send an email to ajt••@melaleuca.com.
We’d love to hear from you!