Digital Customer Service Representative

placeCainta scheduleFull-time calendar_month7/24/25

We're Hiring: Digital Customer Service Representative
Reporting Location: Cainta, Rizal

Full-Time Position

Are you an experienced and tech-savvy professional who thrives in customer interaction through digital platforms? We’re looking for a Digital Customer Service Representative to join our team and provide exceptional support to our clients online.

?️ Key Responsibilities:

Provide responsive and courteous customer support via:
Live chat
Email
SMS/Text
Social media platforms
Messaging apps (Messenger, Viber, etc.)
Occasional phone/teleconferencing support
Troubleshoot basic concerns and guide customers through digital resolutions
Accurately log interactions and escalate issues as needed

✅ Minimum Qualifications:

At least 3 years of relevant experience in customer service or digital support
Strong communication skills in both English and Filipino
Proficient in using customer support tools and digital platforms
Organized, detail-oriented, and able to multitask
Must be willing to report on-site in Cainta, Rizal
How to Apply:

Send your updated resume to [email protected] or apply directly via JobStreet.

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