IT Business Analyst

Responsibilities:

• Elicit and analyze business requirements (new, change requests and production support)
• Coordinate the preparation of user specifications with business users.
• Identify the gaps and impact of the initiative and propose feasible solutions prior to implementation of the initiative.
• Conduct impact analysis on application changes to ensure that appropriate solutions are defined.
• Apply change management principles where appropriate in the process to effectively deliver solutions.
• Act as a liaison between the business users and IS team on business and system requirements and issues.
• Assist in the coordination and management of projects from scoping of requirements to implementation.
• Assist in the development of user acceptance test strategy and scope.
• Continuously find ways and means to improve business process.
• Work jointly with user departments to provide quality customer service.
• Perform production systems support for business units as needed (e.g., reconciliations, issue resolutions.
• Assist in process documentation and analysis whenever necessary.
• Provide backup support to other business analysts as needed

Qualifications:

• 3-5 years hands-on experience as a Business Analyst
• Knowledgeable in SDLC
• Preferably with knowledge in project management
• Preferably with knowledge in the life insurance industry
• Familiar with both agile and waterfall methodologies
• Possesses organizational & systematic thinking
• Show significant interest in both functional and technical aspects of IT systems