[ref. g7665521] Accenture Ilocos | CSR Hiring | Open to no BPO Experience

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representatives!

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

• Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
• Resolve problems and issues in a professional manner and engage with customers to identify additional needs
• Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
• Achieve challenging individual, team, and contact center targets

About You: The ideal candidate will have the following skills and experience:

• Graduate of any course; college undergraduates with relevant work experience are open to apply
• Must be willing to work on a graveyard shift
• Willing to go back on-site once recalled

If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:

San Nicolas, Ilocos Norte: G/F Valdez Center Bldg. A Venvi IT Park, San Nicolas Ilocos Norte.