Accounts Receivable Accountant (Service Titan Expert)

Location: Remote (Preferred time zone: EST - New York business hours)

Employment Type: Full-Time

Company Overview

We’re seeking a detail-oriented, reliable, and tech-savvy Accounts Receivable (AR) Accountant to join our finance team and take ownership of invoicing, collections, and receivables reporting.

Job Summary

This role will serve as a critical point of contact between the finance, operations, and customer service teams.

• Invoicing & Billing
• Generate and send accurate customer invoices via ServiceTitan on a daily basis.
• Reconcile job costing and ensure invoices reflect proper labor, materials, and service charges.
• Maintain invoice accuracy by reviewing technician notes, service tickets, and attachments.
• Coordinate with operations teams to resolve any invoice discrepancies.
• Accounts Receivable Management
• Monitor AR aging reports and follow up with customers on overdue accounts.
• Apply incoming payments in ServiceTitan and/or accounting system (e.g., QuickBooks, NetSuite, Xero).
• Set up and maintain customer payment terms, agreements, and billing preferences.
• Coordinate with customers regarding billing disputes and provide timely resolution.
• Reporting & Reconciliation
• Prepare weekly AR aging reports and cash collection forecasts.
• Reconcile AR subledger with the general ledger on a monthly basis.
• Assist in month-end close activities related to revenue and receivables.
• Support audit and compliance requirements by maintaining accurate records and documentation.
• Collaboration & Systems
• Serve as the finance team’s ServiceTitan expert for invoicing and payment workflows.
• Work closely with dispatch, sales, and customer service teams to ensure seamless AR operations.
• Recommend improvements to streamline the AR and billing process.

• Bachelor’s degree in Accounting, Finance, or related field preferred.
• 2–4 years of AR or billing experience, preferably in a service-based or HVAC company.
• Hands-on experience with ServiceTitan is required.
• Experience with accounting software such as QuickBooks, NetSuite, or Xero is a plus.
• Strong understanding of AR principles, invoice lifecycles, and payment processing.
• High attention to detail and excellent organizational skills.
• Proficient in Microsoft Excel or Google Sheets.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced environment.

• Knowledge of job costing and service industry billing models.
• Familiarity with credit memo issuance, partial payments, and customer deposit management.
• Experience supporting collections and resolving billing disputes.
• Prior experience with cross-functional collaboration between field service and finance teams.

This offer from "onlyexperts.io" has been enriched by Jobgether.com and got a 72% flex score.