Management Trainee

apartmentGenpact placeMuntinlupa scheduleFull-time calendar_month 
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role Management Trainee, Insurance

In this role, you will be a part of the core sourcing team and drive different channels for timely delivery. Need to understand every requirement from business as it comes in and drive sourcing in the right direction

Responsibilities
  • Evaluate Short Term Disability claims from a medical perspective to determine a claimant’s functional abilities. This involves taking a balanced perspective of the claimant’s statements, exam notes, treating provider’s opinion, diagnostic test results, and treatment plan, in order to determine limitations and restrictions that may impact a claimant’s ability to work.
  • Communicate this evaluation to claims handlers by writing case notes that clearly describe your evaluation and summarize the facts that you used to make your evaluation.
  • Work within a computer application (Claim Vantage) to access claim information and make your evaluation.
  • Manage floor coverage in a large team environment
  • Actively pursue initiatives that aid team members in achieving individual and team Key Performance Indicators
  • Work in tandem with the Manager to identify and address performance and developmental opportunities
  • Establish and maintains effective working relationships with peers and partners in other business units with goal of optimizing client relationships

Qualifications:

  • Excellent product/process understanding – features, benefit, procedure and guidelines
  • Computer skills – MS office functions
  • Excellent communication skills – comprehension, articulation, effective listening and written
Minimum qualifications
  • Have experience working as a Nurse Case Manager in the disability field (insurance/healthcare).
  • Have qualified experience in a field such as neurology, neurosurgery, orthopedics, cardiology, pulmonology, nephrology, rheumatology, or oncology.
  • Be able to resolve conflict if a difference of opinion arises.

Job Specifications:

  • Education: Bachelor’s degree or higher in Nursing, though an associate degree can be acceptable if all other qualifications are met.
  • Experience: hospital or clinical experience in relevant medical fields
  • Professional Certification: Active RN license in US
Preferred qualifications
  • Have critical thinking skills, as exemplified by the ability to review medical information and make conclusions regarding an individual’s functional capacity, duration of impairment, and recommendations for next steps when appropriate.
  • Have a breadth of experience with a wide range of medical conditions while also demonstrating a history of working in settings that show a depth of knowledge in at least one specific field.
  • Have an ability to communicate clearly and effectively in English by oral and written means. An ability to collaborate with individuals with or without a medical background is needed.
  • Be able to take feedback, be proactive, and make meaningful change as needed.
  • Have basic office skills, including the ability to use a computer for email and basic Microsoft Office applications.
  • Have exceptional customer service skills, excellent organizational skills, adaptability, and the ability to multi-task and prioritize
Why join Genpact?
  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness
  • built on a foundation of integrity and inclusion
  • allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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