Accounts Receivable Collection Officer

TELECOMMUNICATIONS EMPLOYEES MULTI-PURPOSE COOPERATIVE (TELEMCO)

is currently looking for:

ACCOUNTS RECEIVABLE COLLECTION OFFICER

Job Summary:

The Accounts Receivable Collection Officer is responsible for managing and collecting outstanding accounts receivable members. This role ensures that the cooperative receive payments in a timely manner, maintains accurate records, and communicates effectively with members to resolve payment issues.

Key Responsibilities:

• Contact members via phone, and mail to follow up on overdue accounts.
• Monitor accounts to identify outstanding loans and maintain accurate aging reports.
• Investigate and resolve billing discrepancies or members payment issues.
• Record all collections activities and member interactions in the system.
• Negotiate payment plans and schedules with delinquent members when necessary.
• Coordinate with the loan officers, cashier, collection officer and delinquent committee.
• Recommend accounts for legal action or write-off after exhausting collection efforts.
• Ensure compliance with cooperative policies and relevant financial regulations.
• Prepare and submit regular reports on collection status, cash forecasts, and outstanding balances.
• Support month-end and year-end closing processes related to receivables.

Requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• Proven experience (1–3 years) in accounts receivable or collections is preferred.
• Strong knowledge of billing and collection procedures.
• Excellent communication, negotiation, and interpersonal skills.
• High level of accuracy, efficiency, and attention to detail.
• Proficient in Microsoft Office and accounting software (e.g., SAP, QuickBooks, Oracle).
• Ability to work independently and as part of a team under pressure.