Operations manager
Job Description
Posted on 17 April 2026
Lead Teams, Streamline Processes, and Deliver Global Project Success
Build more than projects-build a career that balances impact and life. Lead high-stakes construction operations, coordinate multi-disciplinary teams, and engineer workflows that shape infrastructure with precision. Navigate complex challenges, optimize performance, and elevate your expertise, all while maintaining the balance to thrive professionally and personally in a demanding, dynamic industry.
Drive Operational Success with Purpose
Be part of our client's team as a General Manager Operations, where you will lead support functions, oversee finance, HR, IT, and administration, streamline processes, implement performance reporting, and coordinate with Australian departments.You'll drive operational excellence, foster accountability, and ensure reliable, efficient support for global projects.
Your Role at a GlanceEmployment Type: Full-Time
Shift: Shifting
Work Setup: On-site across global sites
Perks That Support You- Competitive salary and performance-based incentives.
- Career growth opportunities with leadership development programs.
- Global exposure with travel opportunities across different regions.
- Access to top-tier training and professional development.
- Supportive, diverse, and inclusive workplace culture.
- Comprehensive health and wellness programs.
Qualifications/Requirements
What You'll Bring to the Table- Proven experience in a senior operations or business management role within a support office, shared services, or multi-function operational environment
- Minimum of 20 years of professional experience, including at least 15 years in leadership roles managing multi-disciplinary teams
- Master of Business Administration (MBA)
- Proven ability to manage and grow relationships with large clients and teams across APAC, LATAM, and Balkan regions.
- Strong ability to coach, mentor, and develop teams to build long-term organizational capability
- Solid understanding of operational systems, performance management, reporting frameworks, and continuous improvement methodologies (e.g., Kaizen, Lean Six Sigma Green Belt Certification)
- Demonstrated ability to lead teams in fast-paced, high-volume, deadline-driven environments
- Exceptional communication and collaboration skills with Australian-based leadership
- High level of organizational skill, accuracy, and attention to detail
- Proficiency in business systems (e.g., NetSuite, HRIS platforms, CRM systems) is advantageous
- Willingness to travel internationally to strengthen global partnerships and attend industry events.
- Flexible to work in shifting schedules.
- Lead all operational functions, ensuring alignment with business priorities and Australian department expectations
- Oversee day-to-day delivery of services across finance, administration, recruitment, HR, fleet, IT, sales, and marketing to ensure accurate, timely, and effective support for Australian operations
- Standardize workflows, optimize internal processes, and implement reporting mechanisms to improve service reliability, transparency, and performance
- Foster a culture of accountability and continuous improvement across all support teams through clear performance expectations and values-based leadership
- Ensure compliance with company policies, governance frameworks, and operational standards across all teams
- Act as the key operational liaison with Australian department heads, ensuring consistent communication, alignment on deliverables, and responsiveness to evolving business needs
- Monitor workload distribution, capacity, and performance metrics to ensure resourcing meets the needs of Australian stakeholders
- Identify opportunities for system improvements, automation, and efficiency enhancements to strengthen collaboration between global teams
- Lead recruitment, onboarding, coaching, and performance management of global team members to build long-term capability, efficiency, and accountability
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation.Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
No additional remarks
Apply now