Customer Service Representative - Open for Newbies | Earn up to 30k incentives

apartmentAugustin International Center, Inc. placeCebu scheduleFull-time calendar_month 

Customer Service Representative

We are looking for customer-focused and motivated individuals to join our team. If you have strong communication skills and a passion for helping customers, this is a great opportunity to build and grow your career in a dynamic work environment.

Qualifications:

  • At least High School Graduate (Old Curriculum), Senior High School Graduate, College Undergraduate, or College Graduate
  • With or Without BPO Experience
  • Good written and verbal communication skills in English
  • Customer-oriented mindset with strong problem-solving skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Willing to work onsite and on a shifting schedule

Key Responsibilities:

  • Assist customers with inquiries, concerns, and requests
  • Provide accurate information and appropriate solutions
  • Deliver excellent customer service in every interaction
  • Document customer interactions and updates in the system
  • Meet quality and performance standards

What We Offer:

  • Competitive salary package
  • Paid training and continuous learning opportunities
  • HMO and Life Insurance benefits
  • Career growth and promotion opportunities
  • Supportive and team-oriented work environment
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