[ref. k98461201] Sales Trainer - Work from Home - Quezon City

Company: IMTECHY

Job Summary:

You will be responsible for designing and delivering impactful training programs to enhance the skills and performance of our sales team.

Key Responsibilities:

Training Program Development:

• Design, develop, and implement sales training programs and materials, including onboarding, product knowledge, soft skills, and advanced selling techniques.
• Tailor training content to align with US-based sales strategies and customer expectations.
• Continuously update training materials to reflect industry best practices and new sales strategies.

Training Delivery:

• Conduct engaging and interactive training sessions through virtual platforms and in-person (if applicable).
• Facilitate new hire training, refresher courses, and skill enhancement sessions.
• Implement role-playing, group discussions, and practical exercises to enhance learning outcomes.

Performance Monitoring and Feedback:

• Assess the effectiveness of training programs by evaluating the performance of trainees.
• Conduct post-training evaluations and gather feedback to identify areas of improvement.
• Monitor the progress of sales representatives and provide coaching and support as needed.

Collaboration and Reporting:

• Work closely with sales managers and team leads to identify training needs and performance gaps.
• Provide regular reports on training outcomes, progress, and areas requiring attention.
• Collaborate with the management team to develop ongoing learning and development strategies.

Qualifications:

• Bachelor’s degree in Business Management, Marketing, or a related field.
• Minimum of 5 years of experience as a Sales Trainer, preferably in the BPO industry.
• Proven sales experience prior to working as a trainer (BPO sales experience highly preferred).
• Excellent presentation, coaching, and facilitation skills.
• Strong knowledge of adult learning principles and training methodologies.
• Proficiency with virtual training tools and platforms (e.g., Zoom, Microsoft Teams, Google Meet, etc).
• Excellent verbal and written communication skills in English.
• Strong analytical and problem-solving abilities.
• Has a good work environment and own equipment (laptop/desktop with i5 processor or higher, at least 8GB RAM, internet speed not lower than 50mbps and back-up ISP and power source)
• Ability to work US business hours and adapt to shifting priorities.